FAQ

Theatre Etiquette

Learning theater etiquette will enable you to avoid embarrassment. There are certain unspoken rules that apply to theatre attendance that only those that have been initiated into the process know. Avoid the risk of seeming boorish by learning about the proper way to manage your behavior in a performance to increase your level of enjoyment and participate as a courteous audience member.

Highlands Lakeside Theatre

All persons, regardless of age, must have a ticket to attend any performance at Highlands Little Theatre.

Latecomers Policy

Patrons arriving after curtain may not be seated until intermission.  Latecomers may watch the show on the television in the lounge. Please note the time on the ticket and arrive no less than 15 minutes prior to that time.

Exchanges & Refunds

There are no refunds.  Tickets for exchange must be presented in person at the Box Office no less than 48 hours before the performance date. Exchanges are subject to seat availability.

Accessibility & Assistance

Accessible seating is designated for all events, along with 3 companion seats for each accessible seat. Our seating is flexible, so other seats may suit your needs as well.  If you aren’t sure, please call our Box Office at 863-382-2525.

Fees

Convenience fees are applied to online ticket purchases.

A portion of the ticket price includes a facility fee to maintain safety and comfort.
It also helps to reduce our royalty costs. Without this savings we would have to charge a higher ticket price.

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